About CloudMade

Over the next 10 years the auto industry will see more dramatic changes than the last 100 years combined. Central to this disruption is the role that software and design is playing to define every aspect of the design, development, use and sales of cars and transportation. Today, CloudMade is an expert in the design, development and delivery of artificial intelligence based solutions for automotive. Driven by fantastic products, the latest technology and outstanding people, CloudMade has developed a business and a culture, which match the huge ambitions of the company. CloudMade recently announced a major strategic investment from Valeo to further grow their business within existing product offerings as well as new ones. 

Compensation and Benefits

  • The opportunity to become a successful entrepreneur in a global company with a strong leadership team.
  • The opportunity to work within a great company culture and with a globally dispersed team in an international environment.
  • The chance to define and direct the value proposition of the technology your company creates, and to work on the cutting edge of the automotive industry.
  • Flexible working hours.

About the Role

This is a compelling role where you’ll be the 360-degree owner of CloudMade’s OEM business in Japan. Your mission as Customer Solutions Director will start with identifying opportunities within the region, progress through evangelism and sell-in of CloudMade’s product portfolio and continue through the predevelopment process with the customer. This unique role is a hybrid of product management, hands-on business development, sales and account management. You will own the relationship with a customer and the sales forecast and work closely with CloudMade’s teams to deliver stunning proof of concepts and demonstrators to the customer. 

Key Responsibilities:

  • Mix a compelling vision for the future of connected mobility with a detailed understanding of CloudMade’s product lines and a razor-sharp focus on delivering true value to the customer
  • Own the sales process for your account. This involves looking at forecasts, progressing opportunities into next steps in the sales process, taking phone calls and networking internally. To support you doing so, you will have access to a sales administration team, lead generation team and event marketing teams. 
  • Evangelizing into your accounts the value that machine learning and AI can bring to car makers and their customers.
  • Work on statements of work and project proposals, and track the status of all projects, by interacting with product managers and other team members.
  • Lead bid teams, which create project proposals as well as responding to customer RFQs / RFIs.
  • Become one with your customer by developing deep empathy with their culture, their needs and idiosyncrasies.
  • Be a mentor for associate customer solution product managers who are based in the Paris office.
  • Own the entire P&L for your account related to pre-development.
  • Travel onsite to the customer 5+ days every month to address unique needs and push all opportunities forward.

About You

Qualifications & Experience

Must have:

  • Experience selling into Japanese automotive customers either at innovation or production stages.
  • Good written and spoken English. Native Japanese.
  • Strong organizational skills, ability to identify pipelines of deals (not just the next deal) and an ability to think strategically about sales.

Nice to have:

  • Experience selling to Infotainment, connected services or other “digital” departments at OEMs.
  • Tenacious and aggressive attitude towards sales and customer development, balanced with great customer relations skills. 
  • Track record of selling and understanding complex products.

Wishlist: 

  • Marketing (e.g. press releases, trade shows, websites) ability as well as sales.
  • Startup attitude and ability to take broad responsibility for operations in Japan whilst staying focused on sales.
  • Experience working for a western company during the scale-up period in Japan.